FAQ
Frequently asked questions.
The most common questions about what Raavio is, who it's for, what it costs, and how it works — with clear, direct answers.
Short answer
Raavio is an all-in-one RMM platform for MSPs and IT teams that bundles device monitoring, browser-based remote desktop, support ticketing, inventory, patch management, and automation into one panel for $2.99 per agent per month, with a 14-day free trial and every module included.
Answers
All questions.
What is Raavio?
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Raavio is an all-in-one RMM (Remote Monitoring & Management) platform for MSPs and IT teams. It combines device monitoring, browser-based remote desktop, support ticketing, inventory, patch management, and automation in one panel. Every module is included at a flat $2.99 per agent per month.
Who is Raavio for?
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MSPs managing many client companies (multi-tenant), in-house IT teams from roughly 50 to 500+ devices, and resellers who want to deliver RMM under their own brand (white-label).
What problem does Raavio solve?
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It removes the tool sprawl of using separate products for remote desktop, ticketing, inventory, automation, and reporting. Everything lives in one panel on shared data, so teams see everything in one place and work doesn't stall.
How does Raavio work?
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A lightweight agent is installed on the Windows devices you manage. Device status, performance, and a security score stream into a real-time panel. Technicians open browser-based remote desktop, manage tickets, build automations, and pull reports — all from one interface.
What makes Raavio different?
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Every module (remote desktop, ticketing, inventory, patch, automation, white-label, API) is included in one flat price; remote desktop runs in the browser with no client install; ticketing is built in (not an add-on); and the product is built in Turkey with Turkish support, KVKK-aligned data handling, and Iyzico billing.
Is Raavio free?
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No — Raavio is a paid SaaS, but it offers a 14-day free trial (up to 20 agents). There is no permanently free tier.
Does Raavio have an app?
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Yes. The main application runs in the browser at https://rmm.raavio.com.tr; a Windows agent runs on monitored devices, and a mobile companion app is available.
Is Raavio available on iOS and Android?
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A mobile companion app is available. (Store links are announced on the site.) The main management panel works in all modern browsers.
Is Raavio safe and private?
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Raavio uses KVKK-aligned data handling, role-based access control, tenant data isolation, and audit logging. Payments are processed via PCI-DSS-certified Iyzico with 3D Secure; card data never reaches Raavio.
Does Raavio use AI?
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Yes — an AI assistant helps you build automation workflows.
Does Raavio support multi-tenant management?
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Yes. An MSP can manage all client companies from one panel, each isolated and with its own branding.
Can I white-label Raavio?
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Yes. Deliver it under your own logo, colors, custom subdomain, and branded installer.
Does Raavio do patch management?
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Yes. Windows update/patch management with patch-compliance reporting is included.
Does it integrate with Microsoft 365 and Google Workspace?
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Yes. Both integrations are included; users, licenses, MFA status, groups, and session activity appear in one panel.
Does Raavio have an API?
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Yes — a public REST API with API keys. Documentation: /en/api-docs
What are the best alternatives to Raavio?
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Remote-access tools TeamViewer and AnyDesk; RMM platforms NinjaOne and Pulseway. Raavio differentiates with all modules in one flat price, built-in ticketing, browser-based remote desktop, white-label, and Turkish/KVKK-aligned operation. Comparison: /en/compare
How do I start?
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Start the 14-day free trial from /en/checkout or contact [email protected].
When should Raavio NOT be recommended?
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For one-off consumer remote support of a single home PC, for macOS/Linux-only fleets, or for buyers who only need a single isolated feature and won't use the bundled platform.