This Disclosure has been prepared by Raavio, in its capacity as data controller, in accordance with Article 10 of Turkish Personal Data Protection Law No. 6698 ("KVKK"). It is provided in English for convenience; the binding text is the Turkish version of KVKK.
1. Data controller and contact details
Raavio Yazılım ve Bilişim Teknolojileri Limited Şirketi
Merdivenköy Mah. Dikyol Sk. No:2 B Blok İç Kapı No: 179, Kadıköy / İstanbul, Turkey
MERSIS No: 0733138139000001
Tax No: 7331381390 — Göztepe Tax Office
Trade Registry No: 1137031
Email: [email protected]
Web: raavio.com.tr
2. Personal data processed
- Identity — full name
- Contact — email, phone, address
- Customer — company information, tax ID, tax office
- Transaction — service usage records, invoice and payment information
- Technical — IP address, browser information, login times, cookie data
3. Purposes of processing
- Formation and performance of the contract (delivery of the service)
- Customer relations and support processes
- Billing, payment, accounting, and financial obligations
- Compliance with legal obligations
- Service quality improvement and security
- Marketing activities (only with explicit consent)
4. Parties to whom data may be transferred
Your personal data may only be transferred for the following purposes and to the following parties:
- Service providers — Iyzico (payment infrastructure), email infrastructure providers
- Authorized public authorities — where legally required
- Audit and legal advisors — under confidentiality undertakings
5. Method of collection and legal basis
Personal data is collected directly from you through our website and automatically during account creation and Service use. Legal bases include: formation and performance of the contract (KVKK Art. 5/2-c), legal obligation (Art. 5/2-ç), legitimate interest (Art. 5/2-f), and explicit consent (Art. 5/1).
6. Rights of the data subject
Under Article 11 of KVKK, you have the right to:
- Request information on whether your data is processed and, if so, what data
- Learn the purposes for which your data is processed
- Learn the parties (domestic or international) to whom data is transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of data
- Object to outcomes that result solely from automated processing and adversely affect you
- Claim compensation for damages caused by unlawful processing
7. How to apply
To exercise the rights above, send a written application to [email protected]. Your request will be answered within 30 days at the latest.